Ordering Information
About the product
・This site offers outlet products. Outlet items are offered at 30% off the regular selling price. *Prices are subject to change without notice.
・Although the items are new and unused, there may be scratches, stains, color fading, etc. due to age-related deterioration. Please understand this in advance.
・Colors may appear slightly different from actual colors depending on the lighting conditions at the time of shooting or the monitor environment of PCs, smartphones, etc.
Payment Method
The types of payment methods available are:
・Credit card (Visa, Mastercard, American Express, JCB)
・Shop Pay
・Google Pay
About order cancellation
Under no circumstances will we accept cancellations after the shipment has been completed.
Changes to orders
We are sorry, but we cannot accept changes to a different product. Please place a new order after the cancellation procedure.
Size Information
Please refer to the 【Size Chart】on the product page.
Size chart is based on manual measurements. Please use it as a guide only. *It is not a nude size.
About Shipping
Delivery within Japan
■Shipping charges
▽Japan
・Nationwide flat rate of ￥1,100 JPY (tax included)
・Free shipping on purchases of ￥10,000 JPY or more (excluding tax)
■Shipping method
Sagawa
■About Product Shipping
Within Japan, delivery usually takes about 7 business days from the time of order. However, delivery may not be possible if there is a large volume of orders or depending on stock availability. Please note that we do not ship on our regular holidays (Tuesdays, Wednesdays, and New Year's holidays).
About Shipping outside Japan
▽Outside Japan (EMS)
・Asia (excluding Japan) = ¥3,000 JPY
・Outside of Asia = ¥7,000 JPY
▽Shipping Method
EMS (Japan Post)
*For purchases from outside of Japan, the customer is responsible for all delivery costs (shipping, customs, etc.).
*Please note that customs duties, import taxes, and customs fees may be imposed on your purchased items at customs clearance in the receiving country. In such cases, please pay them directly to the delivery company at the time of delivery. Customs guidelines and policies vary from country to country. Please contact the customs office of the receiving country for details.
▽ Outside Japan (EMS)
・Asia (excluding Japan) = 3,000 yen flat rate ・Outside Asia = 7,000 yen flat rate
▽Shipping method
EMS (Japan Post)
*For purchases from outside Japan, all costs associated with delivery of the product (shipping, customs duties, etc.) will be borne by the customer.
*Customs duties, other import taxes, and customs fees may be levied on the purchased item when it is cleared through customs in the country of receipt. In such cases, all charges will be borne by the customer, so please pay directly to the delivery company upon delivery. Guidelines and policies regarding customs clearance vary from country to country. For more information, please contact the customs office of the country of receipt.
About Tariffs
For purchases from outside of Japan, the customer is responsible for all delivery costs (shipping, customs, etc.).
Please note that customs duties, import taxes, and customs fees may be imposed on your purchased items at customs clearance in the receiving country. In such cases, please pay them directly to the delivery company at the time of delivery. Customs guidelines and policies vary from country to country. Please contact the customs office of the receiving country for details.
For purchases from outside Japan, all costs associated with delivery of the product (shipping, customs duties, etc.) will be borne by the customer.
The purchased item may be subject to customs duties, other import taxes, and customs fees when it passes through customs in the country of receipt. In such cases, all charges will be borne by the customer, so please pay them directly to the delivery company upon delivery. Guidelines and policies regarding customs clearance vary from country to country. For details, please contact the customs office of the country of receipt.
Returns and Exchanges
Returns and Exchanges
Since the products on this site are outlet products, we do not accept returns or exchanges. Please be aware of this before placing an order.
About initial defects
■About initial defects
・Please contact us within 8 days of delivery with a picture of the defective part.
・If the product is defective (initial defect), we will return (refund) or exchange the product to meet your request.
・Only for initial defects, the cost will be borne by us.
★Please note that we may refuse to respond to your request if any of the following conditions apply.
a) Merchandise that is more than 8 days old, excluding our vacation period.
b) Products used by the customer.
c) Products that have been defaced or damaged by the customer.
d) Products with odors adhering to them.
e) Wrinkled products.
f) Products that have been washed, repaired, cleaned, etc. after delivery.
g) If you purchase many items of different sizes or colors for the purpose of returning them.
h) Products returned without prior notice.
i) Sale Items.
j) Coupons, grab bags, and other special items issued by our store.
■Please Note
・Returns, exchanges, or cancellations (returned goods, goods on delivery, etc.) will not be accepted under any circumstances without our prior consent.
・We may not be able to fulfill your request if we deem the product to be good. Please understand this in advance.
・We do not prepare slips for returned items or make appointments for pickup.
Refund Policy
・For credit card orders, we will re-process or cancel the billing.
・In the case of an order placed with a payment method other than credit card payment, the refund will be made to the designated account in the name of Thirty Five Summers, Inc.
About Cooling-Off
There is no cooling-off provision in the law for mail-order sales, and we are sorry, but cancellation by cooling-off is not possible.
Membership Information
About member registration and login
・Please register as a member to make your shopping experience easier.
・You can log in with this registered e-mail address and password.
・There are no annual, registration, renewal, or maintenance fees for membership.
・You can use the same membership information for PCs, smartphones, and cell phones.
About registration information
・Customer information such as password, address, telephone number, and e-mail address can be changed from the Registration Information page.
・If you change the e-mail address of this registration, you will be able to log in with the new e-mail address and the password you have set.
About the Site
Security
In order to ensure the safety and security of our customers, we have established a privacy policy to protect personal information and handle personal information received from our customers with the utmost care.
Legal notice
Distributors
Thty Five Summers Co., Ltd.
Representative
Kinji Teramoto
Location
S Building, 2-27-19 Higashinihonbashi, Chuo-ku, Tokyo 103-0004
Telephone Number
03-5825-3588
Email Address
ar2415@rocky-mountain-featherbed.com
Contact Us
Please use the inquiry form to contact us.
Product selling price
Please check each product page.
Explanation of charges other than the price of the product
・Sales tax: Prices in this store include tax.
・Shipping: For details, please see Help [Shipping].
・Tariffs: Tariffs are not included in the total price at the time of payment. For more information, please see [About Tariffs] in Help.
Payment Methods and Payment Deadlines
・Credit card payment (Visa, Mastercard, American Express, JCB): Varies depending on the credit card closing date and contract details. Please contact your card company.
・Shop Pay
・Google Pay
Product delivery time
Within Japan, delivery usually takes about 7 business days from the time of order. However, delivery may not be possible if there is a large volume of orders or depending on stock availability. Please note that we do not ship on our regular holidays (Tuesdays, Wednesdays, and New Year's holidays).
Returns, exchanges, and cancellations
Please refer to Help's [Cancellation Policy] and [Returns/Exchanges].
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▽Tel
090-9834-2581
Reception hours: 13:00 – 20:00
Closed: Tuesdays and Wednesdays
▽Mail
ar2415@rocky-mountain-featherbed.com
*Inquiries received on holidays will be answered from the next business day.
▽Address
Store name: A'r2415 (A'r Kichijoji)
Address: 1F, 2-4-15 Kichijoji Minamimachi, Musashino City, Tokyo 180-0003
Phone: 090-9834-2581
Closed: Tuesdays and Wednesdays